Why Work With Us?
In 2008, Jim O'Connell identified a problem with technology support firms, when trying to get support for their infrastructure a company only had limited options, such as have an internal IT Department, which isn't a viable option for most Small Business', have a large nationwide firm outsource all their support and deal with foreign call centers, or have a small local shop that just specializes in broad computer repairs that may not be able to handle a complex business network. Jim knew something needed to be done about this, there's no reason business' can't receive personalized and attentive IT support without breaking the bank, and since that point Generation Six has been helping companies all across Long Island and in the five boroughs of New York City to help best utilize their business technology. Our service and expertise just simply can't be beat, we started with one goal in mind, to be a one stop shop for all your business IT needs, and over the years that's exactly what we have become.
Generation Six incorporates a unique problem-solving orientation with world-class project management to help our small business (1-300 employees) and education clients find solutions, efficiencies and secure opportunities for growth. From the start-up to the established business, our methodology stays focused on a personal approach to consulting. We provide a fully staffed help desk for remote and on-site work, along with field engineers to help solve your most complex computer, network and system issues. Further, we provide a dedicated account manager to help drive consistency in our delivery, with a team of specialists in desktop support, network engineering and maintenance, software, data, e-mail and web to support your company.
Our core competencies:
- 24/7/365 Help Desk
- Managed Services
- Telephone Systems
- Project Management
- IT Support
- Technology Consulting
- Backup & Disaster Recovery
- Resource, Security and Cost-Containment Audits
- Computer Sales & Support
- Server & Storage Solutions
- Cloud Computing
- Network Design & Security
Our customers recognize us as:
- Customer Focused
- Technically Competent
- Honest and Fair
- Friendly & Understanding
- We listen – and then – solve
- Leaders in Information Technology
- Capable, Trustworthy and Effective
- Cost-Effective and Consistent
Why Generation Six?
Solution-driven execution model.
When the Generation Six engineers examine a business problem, they bring unbiased and savvy problem solving expertise. We carefully take aim at the right solutions.
We don’t just have one solution for everything. We are agile in our problem-solving abilities and can offer unbiased, truthful assessments for clients. We have alliances with many equipment providers to offer the best recommendations to fit any unique circumstance.
We want to assess, evaluate and solve your business problem.
Adaptable at all levels.
Generation Six prides itself on excelling at new challenges and in new environments. We are large enough to have the formal processes, tool sets and engineering expertise that are expected of us by clients. We are also quick, creative and adaptable to find dynamic solutions that exceed our client expectations.
Deep networking expertise.
Our engineering expertise comes from many years of providing complete lifecycle services for highly-complex and diverse LAN and WAN infrastructure. Our senior engineering staff has supported networks with many thousands of individual devices.
The integrated management difference.
Perhaps the single largest difference between Generation Six and other consulting engineers is our seamless integration between engineering, operations and management. We know that projects are only successful when there are no weak links. We know that brilliant engineering can be overshadowed by miscommunication or poor planning.